Terms & Conditions

1. Purpose and acceptance

These Terms and Conditions govern the use of the website https://welcometoseville.com/ (hereinafter, “the Website”), owned by Eduardo Ballesteros Santa María (hereinafter, “the Owner”), whose identifying details are available in the Legal Notice.

By accessing and using the Website, the user accepts these Terms and Conditions in full. If the user does not agree with them, they should refrain from using the Website.

2. Nature of the service

Welcome to Seville is a tourist information platform about the city of Seville and its surroundings. The Website provides informational content and showcases tours, activities and excursions, redirecting users to the booking systems of third-party providers.

Welcome to Seville does not sell, organize or provide tours, activities or excursions, and does not act as a travel agency. Its role is limited to providing information and facilitating access to third-party booking systems, operating through affiliate programs. The Owner may receive a commission for bookings made through these systems, at no additional cost to the user.

3. Bookings and contracting with third-party providers

Any booking, purchase or contracting of a tour, activity or excursion is carried out directly between the user and the corresponding third-party provider, through the provider’s own booking system embedded on the Website by means of a widget.

Consequently:

  • The contractual relationship arising from the booking is established exclusively between the user and the provider, and is governed by the provider’s own terms and conditions.
  • Welcome to Seville is not a party to that contract and does not intervene in the booking, payment, billing, modification, cancellation or refund processes, nor in the provision of the contracted service.
  • The prices, availability, schedules, meeting points, conditions and characteristics of the services are set by the provider and may change without notice. Welcome to Seville is not responsible for their accuracy or updating.
  • The provider will identify itself to the user and provide its contact details at the time of booking and in the booking confirmation email.

Any claim, query or incident relating to a booking or to the service provided must be directed to the corresponding provider.

4. Information on the Website

The Owner makes its best effort to ensure that the information published on the Website is accurate and up to date. However, it does not guarantee the absence of errors or omissions, nor the permanent updating of the content, especially with regard to third-party data such as prices, schedules or availability. The information provided is for guidance purposes only and does not constitute a binding offer.

5. Free travel guide (PDF)

The Website offers a free downloadable travel guide in PDF format in exchange for the user’s email address. The guide is the intellectual property of the Owner and is provided for the personal use of the user. Its reproduction, public distribution, publication on other websites or commercial exploitation is prohibited without the prior written consent of the Owner. The processing of the data collected through the download form is described in the Privacy Policy.

6. Conditions of use

The user agrees to use the Website and its content in accordance with the law, these Terms and Conditions, and public order and morality. In particular, the user agrees not to:

  • Use the Website for unlawful purposes or in a way that may damage, disable or impair it.
  • Reproduce, copy, distribute, transform or commercially exploit the content of the Website (texts, images, the PDF guide, design or source code) without the authorization of the Owner.
  • Use automated means (such as bots, scrapers or crawlers) to extract content or data from the Website without authorization.
  • Introduce malicious software or carry out actions that may damage the Website’s systems.

7. Intellectual and industrial property

All content on the Website —including texts, images, the downloadable PDF guide, design, logos, trademarks and source code— is the property of the Owner or is used with the corresponding authorization, and is protected by intellectual and industrial property regulations. Any use not expressly authorized is prohibited.

8. Links to third parties

The Website may contain links to third-party websites, including the booking systems of providers. The Owner is not responsible for the content, services or privacy practices of those websites, access to which is the sole responsibility of the user.

9. Limitation of liability

The Owner shall not be liable for:

  • Damages arising from the use or inability to use the Website.
  • Errors, interruptions or unavailability of the Website, especially when caused by factors beyond its control.
  • The contracting, provision or quality of the tours, activities or excursions offered by third-party providers, which are the sole responsibility of those providers.

10. Modifications

The Owner reserves the right to modify these Terms and Conditions at any time, as well as the content, structure and services of the Website. The current version will always be available on this page.

11. Applicable legislation and jurisdiction

These Terms and Conditions are governed by Spanish law. In the event of any dispute, the parties may submit their disputes to arbitration or to the ordinary jurisdiction, in accordance with the applicable rules on jurisdiction and competence.